Temporary Housing Support Program (COVID-19)

In an effort to support Durham Region residents who may face evictions or utility cut offs as a result of COVID-19 restrictions, this program has been launched in addition to the current Housing Stability Program (HSP). This benefit will provide temporary assistance for those who are struggling to pay their rent or utility bills as a result of income loss or reduction during COVID-19 measures. Eligible tenants will have the benefit paid directly to their landlord or utility company, benefiting all parties.

The Temporary Housing Support Program (COVID-19) is a homelessness prevention initiative for low income Durham Region residents. It is a program of the Region of Durham and funded through the Region of Durham and the provincial Community Homelessness Prevention Initiative (CHPI).

How much am I eligible to receive?

Each household will be required to pay a percentage of their household income towards their housing costs, including rent and utilities. The percentage that applicants are required to pay will be dependant on their total household income. Eligible applicants will be entitled to this benefit for up to 3 months, at which time they may reapply if needed.


You may be eligible for the Temporary Housing Support Program if you meet all of the eligibility criteria for HSP, in addition to the following conditions:

  1. You are in receipt of Employment Insurance (EI) or the Canada Recovery Benefit (CRB)as a result of COVID-19.
  2. You are employed but have decreased hours as a result of COVID-19.
  3. You reside in the Durham Region and your rent is not subsidized by any other government program, non-profit organization or any other program that provides rent subsidies.
  4. Must prove ongoing affordability of rent and utility payments.

At this time, those who are unemployed for reasons outside of COVID-19 restrictions are not eligible for this program. A Record of Employment or a letter from your employer will be sufficient proof as outlined below.

If you are ineligible for the Temporary Housing Support Program but are having difficulty making your rent or utility payments or need assistance completing the application, we recommend that you connect with a Housing Outreach Worker:

                       Clarington- John Howard Society at 905.623.6814

                        Oshawa- John Howard Society at 905.579.8482

                        Whitby- John Howard Society at 905.666.8847

                        Ajax/Pickering- Community Development Council Durham at 905.686.2661


                                    North House at 705.432.8654 or 1.877.406.8723 OR;

                                    Community Living Durham North at 905.985.8511

How to apply

Eligible applicants must complete the Temporary Housing Support Program Application with all supporting documents

In addition to the HSP requirements, applicants must provide:

– Proof of loss of employment (Record of Employment, letter from employer) AND,

– Proof of Current Income (Employment Insurance, Canada Recovery Benefit or Pay Stubs) OR,

– Self- Employed- Proof of approval from Canada Recovery Benefit

How will I know that my application has been approved?

Applicants will be connected with a Housing Stability Program Eligibility Worker upon receipt of application who will have ongoing communication with both the tenant and the landlord and/or utility provider. All parties will be notified by phone and in writing via email or mail of the eligibility decision. Please note that you can speed up the process by ensuring a complete application with all supporting documents is submitted.

Please allow five to seven business days after all required forms and proof have been received for an application to be processed.

How long is the program?

At this time, we will endeavor to provide this support for the duration of COVID-19 restrictions. Upon the decision of eligibility, you will be placed into the program for the next 3 months and will be required to forward any updated information to your HSP Worker.

Please note that the availability of the Temporary Housing Support Program is subject to funding and priority will be given to those facing eviction.

Is this program available for those who receive social assistance (Ontario Works/Ontario Disability Support Program) and/or housing subsidies?

No, this benefit is for individuals/families who are not currently receiving another form of social or rental assistance. Anyone who is receiving social assistance and/or is paying rent that is based on their income is not eligible.

If you are looking for information on other supports available during COVID-19, please visit: www.gapcommittee.ca

Please note that HSP will not be available to cover months in which the Temporary Housing Support Program has been provided for.

You may mail, fax or email your completed application to: 

(Please note that our offices are currently closed to the public due to COVID-19)

Community Development Council Durham

Attn: Housing Stability Program

458 Fairall Street, Unit 4 Ajax, Ontario L1S 1R6

Tel: 905-686-2661 Ext. 227   Fax: 905-686-0984

 Email: housinghelp@cdcd.org


Fillable PDF THSP Application can be found HERE

Printable THSP Application can be found HERE