With HIFIS Coordination, CDCD can help to improve data collection and service delivery. Our 2014 Housing Conference allowed housing experts across Durham meet, network and discuss best practices.

One of the best ways to serve those experiencing homelessness is to make sure that programming is appropriate and targeted. CDCD is working with service providers to enhance service coordination through the production of locally relevant community resources on homelessness and poverty. Our priority is to build the capacity of service providers through knowledge-sharing, training and networking opportunities, which will, in turn, improve service and program delivery for homeless populations. This initiative is funded through Ontario Trillium Foundation.

The DARHN (Durham At-Risk Housing Network) was established as a network of frontline service providers who work with homeless populations to address challenges and successes related to homelessness programs, services and projects across Durham Region. Training and networking opportunities are also provided.

HIFIS (Homeless Individuals and Families Information System) is a free, community-driven application. As a client management tool, the HIFIS software enhances services providers’ ability to manage their operations and collect information about the population using shelters, such as: client bookings, provision of goods and services, housing placement, and case management.

To support this program and its potential for local data collection, CDCD offers:

  1. Training & Technical Support- training is provided for frontline service providers in the implementation of the HIFIS system. Relevant training modules are being developed.
  2. Data Integration & Public Education- Using HIFIS data, community report cards are being developed. A local website was also established on poverty in Durham Region: www.povertyindurham.ca.