I joined the Computer and Digital Literacy class, with no prior experience of computers. However, after just eight sessions, I have gained the confidence and skills to write emails and book my doctor’s appointments independently. This incredible progress would not have been possible without the exceptional guidance of our course facilitator, Sharmeen. She created a collaborative, encouraging, and motivating learning environment including the interpreter services. I am truly grateful for this opportunity and the invaluable skills I have learned through this training.”