Get Help

How Can We Help?

You do not need to know which CDCD program or department you need. Tell us what kind of support you are looking for, and we will help direct your request to the appropriate service.

Start by choosing the option that best describes what you need. If you are unsure, select I’m not sure what kind of help I need.

What do you need help with?

Select the option that best describes your situation. This helps CDCD understand where your request may need to be directed.

We can help direct your request.

Complete the short Request Support form below and CDCD will use the information you provide to help identify the appropriate service.

Need Help With Essential Items?

CDCD’s Donations Program helps eligible individuals and families access donated essential items when available.

Depending on current donations, program capacity and seasonal initiatives, support may include clothing, furniture and household items, food and essential supplies, school supplies, toys and other donated items.

How to get started: Complete the Request Support form below so our team can understand your needs and provide information about available supports, seasonal distributions and relevant community resources.

Important: The Donations Program depends on community contributions. Availability, quantity and types of items can change throughout the year. Completing an intake or requesting an item does not guarantee that a specific item will be available.

Furniture Connect

Registered clients may also be matched with eligible furniture offered by community donors. Matched clients are responsible for arranging collection directly from the donor. CDCD does not provide pickup or delivery.

Request Support

Provide your contact information and a brief description of what you need help with. Please do not include sensitive personal information or documents in this initial request.

Please provide the corresponding email address or phone number above.
Please do not include your Social Insurance Number (SIN), banking or financial account information, immigration documents, medical records or other sensitive documents in this initial request.

Submitting a request does not guarantee eligibility for a particular program or service. CDCD may contact you for additional information to determine the appropriate next step.

Prefer to Contact CDCD Directly?

For general questions or if you prefer not to use the online Request Support form, you can contact CDCD directly.

CDCD’s website is not an emergency service. Our website and general contact forms are not monitored as emergency response channels. If you are experiencing an emergency, please contact emergency services directly.