General Contact Form

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Contact Information

We encourage you to contact us with any comments, concerns or suggestions you might have, or to arrange a visit of our office facilities, to meet our dedicated staff and volunteers, and learn more about the programs they coordinate.

Toll Free: 1-866-746-3696
Tel: 905-686-2661
Fax: 905-686-4157

At present, our programs and services are offered virtually due to COVID-19 restrictions. Please call for an appointment. Our office is closed on statutory holidays. 

Executive Office / Administration:

Executive Director
(905) 686-2661 ext. 115

Finance Manager
(905) 686-2661 ext. 114

Human Resources Generalist
(905) 686-2661 ext. 110 

Program Managers

Welcome Centre & Immigration Services Manager
(905) 686-2661 ext. 212

Housing Manager
(905) 686-2661 ext. 117

Team Leads

Team Lead Housing Stability, LEAP & Admin Services
(905) 686-2661 ext. 225

Team Lead Housing Outreach, Landlord Engagement Services
(905) 686-2661 ext. 128

Team Lead Welcome Centre & Settlement Services
(905) 686 – 2661 ext. 218

Team Lead SWIS & Community Connections
(905) 686 – 2661 ext. 122

Lead Social Researcher
(905) 686 – 2661 ext. 119 

If you are not sure who to contact, please call the front desk at 905-686-2661 or email us at and you will be directed to the correct department.