Newcomer Settlement Program

Newcomer Settlement Program (NSP) Services

Supporting in the successful Settlement and Integration of Newcomers, Immigrants, and Refugees to Ontario and the Durham Region.

The goal of the Newcomer Settlement Program is to help newcomers fully engage in all aspects of Canadian life: social, economic, political, cultural, and maximize the benefits of their participation and contribution to Canadian Society.


The NSP funded services have flexible client eligibility criteria and are open to:

  • Canadian Citizens
  • Convention Refugees and Refugee Claimants
  • Foreign domestic workers admitted under the Live-in Caregiver Program
  • Minister’s permit holders who have special permission to remain in Canada
  • Newcomers admitted under Opportunities Ontario: Provincial Nominee Program
  • Permanent Residents
  • Other clients are also welcome

Get Information & Assistance With

  • Immigration Information and Documentation
  • Affordable Housing
  • Government Applications: OHIP, CCTB, SIN, Housing, Ontario Works, Old Age Pension, and more…
  • Education
  • English Language Classes
  • Life Skills
  • Employment
  • ID Cards
  • Assist in setting appointments with other services
  • Affidavits, Travel Consents, and Letters of Invitation
  • Translations and Interpretations Supports
  • Childcare and Healthcare Services

Receive Appropriate Refers To

  • Employment Services and Training
  • Family Doctors
  • Housing Stability Program (HSP)
  • Translation of certificates and documents
  • Income Supports
  • Evaluation of documents
  • Resume preparation
  • Legal Clinic
  • Social Services
  • Individual and Family Counselling
  • Mental Health Supports
  • Free Income Tax Clinic Services

Funded by the Ministry of Labour, Training and Skills Development, the NSP program supports newcomers’ early and effective settlement to Ontario and the Durham Region


To book an appointment to speak with a settlement worker, please call toll-free: 1-877-761-1155

Fill Out A Form And Contact Us or Email

Our Tamil, Arabic and English-speaking NSP staff promotes the rich cultural diversity that newcomers bring to our community by supporting, guiding and helping them to achieve economic, social, and settlement goals.

Services offered at the following locations:

Orientation Services are offered in-person, by phone, and through video conferencing.

Visit for information to Get settled in Ontario..

Contact Us – Newcomer Settlement Program